E cigarettes today have very flashy advertising and packaging, but that’s not what we base our ratings on. We base our ratings on important factors like the pricing, the products themselves and the company’s customer service. We’ve broken the ratings down below, so that you can tell why we rate products the way we do…
How important is selection when you shop for e cigs?
Selection is important when you’re starting out with a specific brand or model. These will be used in changing your lifestyle, and your decision to leave tobacco behind and use vapor instead of smoke. There should be plenty of options available to you when you’re shopping, so that your transition can be comfortable and less stressful.
Do we accurately compare prices of e cigs we rate?
Yes, we do. We grade a company’s prices by basing them on the full retail pricing for kits, cartomizers, replacement cartridges and batteries. We’ve used virtually every kind of e cig available today and we’re quite familiar with how they compare.
There’s no reason why one model of e cig should cost a lot more than other similar models sold by different makers. If the e cig and features are comparable, then the price should be comparable, as well.
How does each company’s customer service rate?
Since e cigs are made by man, you may get some that have defective parts. That’s just the way it happens. Getting replacements for any parts that are faulty should be easy. There is no reason you should have to go through five or six people when you call, to get a part replaced. If a company has a record of not answering the phone or their emails, we will tell you about that before you decide to buy from them.
Do all e cig batteries have warranties?
Yes and no, and this is why we have issues with most companies in the e cig industry. Some companies mislead customers or mark their parts prices up to recover any losses they have. Batteries are the biggest problems as far as warranties are concerned. We’ll let you know up-front what companies will try to deceive you, and what to look for in a good warranty.
Do e cig makers use deceptive techniques in marketing?
Sadly, there are a lot of them that do. BS has always been around, and this market is no different from many others in that respect. We don’t appreciate deceptive practices in marketing and we don’t think you should have to put up with it.
We don’t care what the packaging looks like, or what e cig certain celebrities may be using right now. Your decision to purchase a certain brand of e cig should be influenced by more important aspects, which are those we have outlined above. We know you want to hear about the quality of the products and the customer service at each company.
Although we’re happy to provide you with all the facts, ultimately the decision is yours on what brand and type of e cig to purchase. We are happy that you’re considering vaping instead of smoking, since it’s not dangerous to your health.